Privacy Protection
Personal
data protection policy
Collection of personal information
Monspacemall
does not sell, share or trade customer’s personal information collected online
with third parties.
Personal
information collected online will only be disclosed within our corporate group
and to third parties for the purposes for which it was collected, as authorised
and consented by you. For example, the conduct of a sales transaction of a
product of your choice on our website.
When you register a monspacemall
account, the personal information we collect may include your:
·
name
·
delivery address
·
email address
·
date of birth (optional)
·
gender (optional)
When
you make a purchase on the monspacemall e-commerce, the additional personal
information we collect may include:
·
telephone number
·
mobile number
·
delivery address
·
credit card details (optional) and payment methodology
The mandatory personal information
we collect from you will be used and or shared within our corporate group and
to third parties for one or the following purposes:
1)
to deliver products that you purchase from our website. For example, we may
pass your name and address on to a third party such as our courier service
company or supplier of choice in order to make delivery of the product to you;
2)
to inform and update you on the delivery of the product and for customer
support purposes;
3)
to provide you with relevant product information;
4)
to process your orders and to provide you with the services and information
offered through our website and which you may request;
5)
to allow us to administer your registered account with us;
6)
to verify and carry out financial transactions in relation to payments you may
make online. For example, payments that you make through our website will be
processed by our appointed agent. Disclosure to these data processing agents
such as that of our appointed agent in this context is necessary for the
purpose of conducting the sales transaction that you have opted for.
7)
the non-mandatory personal information such as date of birth and gender are
used to carry out research/es on our users’ demographics and for us to send you
suggestion or information in the form of promotional emails which we think you
may find useful, thereby, enhancing your experience when you visit our website.
By providing us these non-mandatory personal information, you are deemed to
have consented to be part of our research/es and to receiving suggestions or
information as outlined above
Subscription
to our marketing and promotional materials
In
addition to the personal information outlined above, when you register a
monspacemall account with us, you shall be asked if you would like to subscribe
to our marketing and or promotional materials from time to time. These
marketing and or promotional materials may come from within our corporate group
wholly or through affiliation with third parties. If you choose to so
subscribe, you are deemed to have consented to us processing within our corporate
group and or third parties your personal information for this purpose. You can
always choose to unsubscribe from marketing information at any time by opting
for the unsubscribe function within the electronic marketing material.
Accessing actual orders
Your
actual order details may be stored with us but for security reasons, cannot be
retrieved directly by us. However, you may access this information by logging
into your account on the website. Here, you can view the details of your orders
that have been completed, those which are open and those which are to be
dispatched as well as administer your address details, bank details and any
newsletter to which you may have subscribed. You undertake to treat the
personal access data confidentially and not make it available to unauthorized
third parties. We cannot assume any liability for any misuse of passwords
unless this misuse is through our own fault.
Accessing and updating your
personal information
You
can access and update your personal information anytime by accessing your
account on monspacemall website.
The
tracking we implemented is based on display advertising (e.g, remarketing,
google display network impression reporting, the doubleclick campaign manager
integration, or google analytics demographics and interest reporting) and can
collect information such as age, gender, interests and interaction with ads
impressions.
Using
the ads settings, visitors can opt-out of google analytics for display
advertising and customize google display network ads.
Monspacemall
estore and third-party vendors, including google, use first-party cookies (such
as the google analytics cookie) and third-party cookies (such as the
doubleclick cookie) together to inform, optimize, and serve ads based on
someone's past visits to your website and across the internet.
By
definition, a cookie is a small piece of data sent from a website and stored in
a user's web browser while the user is browsing that website.
Security of your personal
information
Monspacemall
estore ensures that all information collected will be safely and securely
stored. We protect your personal information by:
·
allowing access to personal information only via passwords;
·
maintaining technology products to prevent unauthorized computer access; and
·
securely destroying your personal information when it is no longer needed for
our record retention purposes
Monspacemall
estore uses 128-bit ssl (secure sockets layer) encryption technology when
processing your financial details. 128-bit ssl encryption is approximated to
take at least one trillion years to break, and is the industry standard.
Disclosure of personal information
Generally,
your personal data with us will be kept confidential. You hereby consent and
authorize us to disclose your personal data to the following categories of third
parties:
A.
Our associated, subsidiary, related companies of the company;
B.
Our business partners including online business affiliates, retailers,
distributors, agents, merchant that provide , supply , distribute or deal in
general with our services or products;
C.
Our auditors, business consultants, or other professional advisers and/or
consultant as we deem necessary and appropriate;
D.
Our sub-contractors or third party service or product providers as we deem
necessary or appropriate;
E.
Any person to whom we are compelled to or required under law or in response to
a relevant statutory authority, court of laws, tribunal, arbitration or
association legally authorised by law.
Collection of computer data not
necessarily personal information
When
you visit monspacemall estore, our company servers will automatically record
information that your browser sends whenever you visit a website. This data may
include:
·
your computer's ip address
·
browser type
·
webpage you were visiting before you came to our website
·
the pages within monspacemall estore that you visit
·
the time spent on those pages, items and information searched for on our site,
access times and dates, and other statistics
This
information is collected for analysis and evaluation in order to help us improve
our website and the services and products we provide. This data will not be
used in association with any other personal information.
Changes to the privacy policy
Monspacemall
estore reserves the right to modify and change the privacy policy at any time.
Any changes to this policy will be published on our website. You should check
this policy each time you access our website so as to be aware of the most
recent applicable version of the policy.
Complaints about breaches of
privacy
If
you are not satisfied with the way in which we handle your enquiry or
complaint, please don't hesitate to contact customer service.